A Brain Without Hands Cannot Work
Integration is what separates a chatbot from a production AI agent. We build the AI gateways, API gateways, and enterprise integrations that let your AI agents actually do things — connect to ERP, CRM, communication platforms, and legacy systems with enterprise-grade security.
From PoC to production • Custom solutions
The Air Gap Problem: Your AI Is Only as Good as Its Connections
Most organisations have critical data locked inside systems that don't talk to each other — SAP doesn't share with Salesforce, SharePoint doesn't sync with your ERP, legacy systems run on protocols nobody remembers. This 'air gap' means your AI agents can think but cannot act.
Without integration, you have an expensive chatbot. With integration, you have an autonomous agent that reads from your CRM, writes to your ERP, sends updates via Teams, and respects every security boundary along the way.
Integration is one of Laava's four equal DNA pillars — not an afterthought, but a foundational capability built by engineers with decades of enterprise integration experience.
What Integration Unlocks
AI agents that read, write, and act across your entire system landscape
Switch between OpenAI, Anthropic, Azure, or local models without code changes
PII redaction gateway strips sensitive data before it reaches any LLM
Unified API layer with authentication, rate limiting, and audit logging
Real-time event-driven flows — webhooks, queues, and streaming pipelines
Legacy systems connected without rip-and-replace — file-based, SOAP, or custom bridges
Integration & Gateway Services
The Action Layer of our 3 Layer Architecture — where AI meets your business systems
AI Gateway
Model-agnostic routing layer that sits between your applications and LLM providers. Switch between OpenAI, Anthropic, Azure OpenAI, or self-hosted models via configuration. Built-in failover, cost tracking, and a NER-based PII redaction layer that strips sensitive data before it ever leaves your network.
API Gateway & Management
Enterprise-grade API layer for all your AI services. Centralised authentication (OAuth2, API keys, mTLS), rate limiting per consumer, request/response transformation, and comprehensive audit logging. One control plane for all your AI-powered APIs.
Enterprise System Integration
Connect AI agents to the systems that run your business. ERP (SAP, Oracle, Microsoft Dynamics), CRM (Salesforce, HubSpot), communication (Microsoft 365, Slack, Teams), and everything in between. REST, GraphQL, webhooks, event-driven, file-based — whatever your systems speak, we bridge it.
Legacy Bridge & Modernisation
Your legacy systems hold decades of business logic and institutional knowledge. We don't rip and replace — we build intelligent bridges that expose legacy capabilities to modern AI agents through clean APIs, while preserving every business rule your organisation depends on.
How We Integrate
A proven methodology built on 25+ years of enterprise integration experience
1. Map the Landscape
We audit your current systems, data flows, and integration points. Identify the air gaps, bottlenecks, and security boundaries. Understand what talks to what — and what should but doesn't.
2. Design the Gateway Architecture
We architect your AI and API gateways with security-first design. Define routing rules, PII redaction policies, failover strategies, and rate limits. Every decision documented, every trade-off explicit.
3. Build & Connect in a 4-Week Sprint
Our Proof of Pilot sprint delivers a working integration between your AI agents and target systems. Real data flowing, real security enforced, real value demonstrated — not a slide deck.
4. Harden & Hand Over
Production hardening with monitoring, alerting, circuit breakers, and comprehensive documentation. Your team can operate, extend, and maintain everything we build. No vendor lock-in, no black boxes.
Where We Fit
Integration is the third layer of our architecture — and one of four pillars in Laava's DNA
You have AI prototypes that work in demos but can't access production systems
Your data is scattered across ERP, CRM, SharePoint, and legacy databases
You need to use multiple LLM providers without rebuilding your application each time
Compliance requires PII never reaches external AI providers
You want to expose AI capabilities as managed APIs to internal teams or partners
Legacy systems need to participate in modern AI workflows without being replaced
Ready to Connect Your AI to the Real World?
Let's map your integration landscape and design the gateway architecture that turns your AI from a demo into a production system. Book a free roadmap session with our integration engineers.
Free 90-minute roadmap session • No commitment